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2021 logo Leadership in the age of personalization
October 21st
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Why

The events of 2020 set a lot of transformations in motion that we’ve needed but have been fighting for a while: the shifting of at least some school, work and healthcare online; a reckoning with our nation’s systemic racism; and the elevation of health and well-being as a priority in our workplaces and schools.

These are priorities that employees, students, patients and customers will hold organizations accountable to from now on. In 2020, we were all forced to wear masks. But we also had an awakening: a realization that we’d been forced to wear masks our entire lives. And we’re tired of it.

Now you and your organization have to decide what changes stay and what changes go. You have to make good on all those promises for social justice. You have to learn how to lead when some people want to come back on site while others want to remain remote. You have to figure out how to maintain a focus on wellbeing even as the urgency of global health crisis starts to wane.

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How

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The temptation is to try to solve for each of our huge challenges separately. But all are linked and can be addressed when we recognize that they all share the same major obstacle - whether in healthcare, corporate and/or higher education: suppressed individuality

We need to unleash individuality, person by person.

At the 2021 summit, hosted by LightSpeedVT™, we’ll explore how we can unleash individuality by interrupting our assumptions about who belongs where, doing what, and how. Whatever you’re trying to accomplish, you need people at their fullest capacities connecting with and elevating each other as they contribute to co-designing a shared mission, individually and collectively.

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What

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Individuality requires a concerted effort to know and account for the realities and the values of individual employees, customers, patients and students. That’s why this summit will bring together not just leaders and decision-makers, but also those whose individuality you’re trying to unleash. The day will be divided into three sections, so we can methodically explore each of the steps required as we continually assess, interrupt and pivot toward leadership that restores dignity and activates individual capacity.

The Summit experience

Not just leaders, also employees.

Not just doctors, also patients.

Not just teachers, also students.

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Individuality requires a concerted effort to know and account for the realities and the values of individual employees, customers, patients and students. That’s why this summit will bring together not just leaders and decision-makers, but also those whose individuality you’re trying to unleash. The day will be divided into three sections, so we can methodically explore each of the steps required as we continually assess, interrupt and pivot toward leadership that restores dignity and activates individual capacity.

  • Assess

    Where are you stifling individuality? Hear directly from employees, students and patients. What do they really need and want from you? What do they wish you knew about them?

  • Interrupt

    How can you remove obstacles or create opportunities? Look at what you measure. Consider what useful skills and expertise you might find outside your own industry. Dig deep to find where you’re holding people back.

  • Pivot

    What actions can you take, that unleashes individuality? What are the urgent changes needed in this time of reckoning? How can you ensure change that’s truly transformative and not merely incremental? Your organizational culture can be a strategy for growth.

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Topics for discussion

  • Assess

    • Who We Are and What We Can Do

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      Who We Are and What We Can Do

      The events of 2020 radically disrupted higher education. What do students want and need from their teachers and their institutions now? We’ve done a great job of telling our students what success is, but how can we turn that around and instead help students identify the problems they want to solve, and find their own unique ways of making an impact?

    • What We Wish You Knew About Us (Patient Panel)

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      What We Wish You Knew About Us (Patient Panel)

      What truly matters to patients? How do they want to define a successful outcome for themselves? The healthcare system is designed to reward a very narrow set of outcomes that may or may not be meaningful to the people we’re serving. How can we see and treat patients as partners and co-designers of their own treatment?

    • Is DEI Bringing Us Together, Or Pushing Us Further Apart? (Employee Panel)

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      Is DEI Bringing Us Together, Or Pushing Us Further Apart? (Employee Panel)

      People are crying out for equity, as they should be. But our collective proposed solution is to embed DEI leaders into every institution and every fabric of public life, and to create affinity groups for every identity box we can imagine. But natural diversity, equity and inclusion won’t be achieved by official Diversity, Equity and Inclusion. We’re all shaped by our backgrounds, our families, our upbringings, the environments we grew up in. It makes us who we are. So let’s lead with who we are.

  • Interrupt

    • Activating Capacity in a Hybrid Environment

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      Activating Capacity in a Hybrid Environment

      Workers expect their employers to view them as individual human beings, but that’s only possible if you know your people. That starts with giving people ways to share who they really are, explore what they can do, and ask for what they need—all with the confidence that their vulnerability will be honored and rewarded.

    • Measure Something Meaningful (Rather Than Metrics that are Distractions)

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      Measure Something Meaningful (Rather Than Metrics that are Distractions)

      If you want customers or patients to know they matter, but you measure and judge employees based on number of people served, speed will eclipse quality. All too often, our own metrics hold us back, keeping employees, customers, patients and students locked into patterns that suppress their individuality. Whatever you choose to measure, that’s what people will focus on—so make sure your metrics create the right incentives.

    • Non-Negotiable Skills and How to Find Them Outside Your Own Sector

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      Non-Negotiable Skills and How to Find Them Outside Your Own Sector

      No matter your sector—corporate, healthcare, higher education—we are all solving for the same things. When recruiting and hiring, stop relying on traditional requirements for all of the expected experience and credentials for any particular role or project. We all need people with skills that are perhaps not traditional to our fields. That’s when we begin to see beyond the obvious, anticipate the unexpected and prepare for a future that we can’t see yet.

  • Pivot

    • Leaders: Your Day of Reckoning is Here

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      Leaders: Your Day of Reckoning is Here

      The leadership skills that got you to the present will not get you to the future. Those who excel will be the ones who develop their ability to create an environment that releases people from that fear that holds them back.

    • From Incrementalism to Transformative Leaps

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      From Incrementalism to Transformative Leaps

      If you’re trying to figure out why the people you lead or teach are not performing at the level you expect, blame the system, not the people. Look for places where the system is designed to control who gets in, how they’re seen, who they’re allowed to be, what they’re allowed to do and how they’re allowed to do it. Then, relinquish that control and watch people thrive.

    • Organizational Culture As a Growth Strategy

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      Organizational Culture As a Growth Strategy

      How do you create a culture that unleashes individuality rather than suppresses it? Start by helping people know what they solve for, know how to see others for what they solve for, and know how to bring people together based on what they solve for. Then build systems for enabling individual capacities to be elevated and activated, to inspire and energize leaders and people.

  • Bringing it all together

    • Beyond the Pandemic: True Health and Wellbeing In Your Organization

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      Beyond the Pandemic: True Health and Wellbeing In Your Organization

      To elevate our commitment to health and well-being, we need to go beyond HR-regulated benefits to make health and wellbeing meaningful to individuals at scale. We can’t do that until people trust that it’s safe and beneficial to share who they truly are and what they’re grappling with in their lives.

    • Thriving in Uncertainty; Individuality Unleashed

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      Thriving in Uncertainty; Individuality Unleashed

      To thrive in continued uncertainty, we need everyone to believe—and see evidence that this is true—that it’s better to take a chance than to hide themselves. We need people willing to share their thoughts and try out new ideas. When we fear making a mistake more than we fear missing out on an opportunity, we hold ourselves back.

Speakers

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Joe Moscola

Executive Vice President, Northwell Health

Joe Moscola

Executive Vice President, Northwell Health

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Joe Moscola

Executive Vice President, Northwell Health

Background

Joseph Moscola, PA, MBA, is executive vice president, enterprise management for Northwell Health. In this role, Joe leads several critical functions that drive the organization and the care our team members provide, including human resources, information technology, facilities & construction, real estate, management of $2.5 billion in capital every two years and shared services administration. In addition, he will be responsible for leading strategic business initiatives that are driving new revenue streams for the health system, including FlexStaff and Northwell Direct. Previously, Mr. Moscola served as chief people officer and drove the creation and successful launch of our employee promise, refreshed values, and the Northwell Career Experience, which helps team members learn, grow and thrive in the organization. He led the team responsible for Northwell Health being awarded, for the first time, as a Fortune 100 Best Company to Work in 2020, placing Northwell at #19 in 2021, as well as numerous distinctions for Equity, Diversity and Inclusion. During a global health pandemic due to the COVID-19 virus, Mr. Moscola led team members through four substantial areas of support – staffing, safety, team member health and testing, and team member support and recognition. He set plans in motion to meet increasing staffing demands by creating surge plans, engaging staffing agencies and ramping up targeted recruitment. While understanding the importance of transparent communication combined with evidence-based protocols, his team custom built a real time reporting model within days to track team members including number of team members exposed and positive test results. Tranquility tents, psychological/spiritual healing and a 24/7 emotional support hotline were set up to address the total wellbeing of all team members throughout this most difficult time. Mr. Moscola also previously served as senior vice president and executive director of Ambulatory Operations. In this role, he oversaw the $1.1 billion ambulatory operation, working with clinical and administrative service line leadership, Northwell Health Physician Partners and clinical joint ventures. He began his career as a physician assistant in cardiothoracic surgery and later transitioned to an administrative career, serving as administrative director for neuroscience at South Shore University Hospital, then senior administrative director of neurology and neurosurgery at North Shore University Hospital and Long Island Jewish Medical Center. Holding a bachelor’s degree from St. John’s University, Mr. Moscola earned an MBA from Adelphi University and a physician assistant certificate from Catholic Medical Centers-Bayley Seton Campus. He also graduated as a Fellow of the Health Management Academy. Aside from his executive role at Northwell, Mr. Moscola serves on the Board of Directors for Farmingdale State College and Nassau Community College along with the National Center for Healthcare Leadership, and he is a trustee of the 1199 Pension Fund serving employees for the New York Region.

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Kayla Redig

Competitive Athlete and Elementary School Teacher, Newport Beach

Kayla Redig

Competitive Athlete and Elementary School Teacher, Newport Beach

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Kayla Redig

Competitive Athlete and Elementary School Teacher, Newport Beach

Background

Kayla Redig was a competitive athlete and elementary school teacher before she was diagnosed with breast cancer at 24 years-old. After experiencing the isolation and uniqueness of being a young adult cancer patient, she grew determined to change the experience for fellow patients and survivors. During her treatment, Kayla came up with creative ways to make her treatments bearable, and even fun at times. From these experiences, her passion for helping others do the same quickly developed. She captured the young adult cancer experience on film in a documentary called VINCIBLE. When not with her family, she enjoys public speaking, being outside and homesteading.

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Pete Baron

Student, Fairfield University

Pete Baron

Student, Fairfield University

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Pete Baron

Student, Fairfield University

What is he solving for?

When a student’s educational journey is directed by a personalized guiding question instead of a standardized path, they will discover where their interests lie, and how to best utilize and cultivate their unique talents in their future careers. They will be introduced to their authentic self and embark on a journey to contribute to the common human mission in their own distinctive way.

Background

Pete Baron is a Junior Dean’s list student in the Honors Program at Fairfield University. Throughout his undergraduate coursework he has maintained a 4.0 GPA, has been selected as a nominee for the Northeast Regional Honors Council’s Student of the Year award in 2020, and has served on the Honors Student Leadership Board at Fairfield University as Philanthropy Chair (during his first year) and as Executive Member (during his sophomore year). He has also worked as an editor of Fairfield University’s Honors Newsletter, served on the Student Library Advisory Board, acted as a peer mentor for two first-year Honors students, and has represented Fairfield’s Honors program on numerous panels and events for prospective and current students. Additionally, he is the founder of Fairfield’s Honors Social Justice Book Club and through this role he has organized and hosted a two-part series of events through Fairfield’s Quick Center for the Arts titled, "Are the Racist Ideas of Today the Same as the Racist Ideas of the Past," and has also organized and participated in a student panel during Fairfield University’s Martin Luther King Jr. Convocation titled, “Growing Up in the Age of Colorblindness.” Pete has decided to personalize his education by making his own major through the Individually Designed Major program at Fairfield. His Individually Designed Major is named Socioeconomic Inequities: Inevitable or Avoidable. His major is centered on the following guiding question: are socioeconomic inequities an inevitable product of human evolution or an avoidable product of the development of human culture and civilization, and is it possible, and in society's best interest, to seek to eliminate inequities? The major is interdisciplinary in nature borrowing from the fields of history, anthropology, sociology, politics, philosophy, and rhetoric. The major aims to examine the causal relationship between a culture that fosters greed and the existence of socioeconomic inequities.

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Annette Walker

President, City of Hope-Orange County

Annette Walker

President, City of Hope-Orange County

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Annette Walker

President, City of Hope-Orange County

What is she solving for?

I’ve been blessed with vision. I’ve always had the ability to connect the dots – to see a need in the community and solve for it to meet current and future needs. I deliver innovative solutions that haven’t been thought of before. Like an architect, I can see something before it’s finished.

Background

Annette Walker is the visionary health care leader building City of Hope Orange County, a 21st-century approach to treating and curing cancer. In her role, she is driving the development and growth of a robust cancer network throughout Orange County and a state-of-the-art cancer campus in Irvine. Named one of the 25 most influential women leaders and one of the Top 100 most influential leaders in U.S. health care by Modern Healthcare magazine, Annette believes this latest chapter in her career is the most important, as it allows her to serve the 3.2 million people of Orange County, which has been her home for 40 years. Working with physicians, community leaders, health care experts, and others, Annette is leading the development of a 190-000-square-foot cancer center for innovative cancer research and treatment at FivePoint Gateway in Irvine, Calif. and a regional network of cancer care providing breakthrough treatments and therapies, as well as early detection and prevention. Known for her ability to get the job done, Annette is a master at strategy and planning. Before coming to City of Hope, she was President of Strategy for Providence St. Joseph Health, the nation’s third-largest health system. While there, she was instrumental in bringing two noted health organizations together, and, within the first year, succeeded in convening key stakeholders to develop a transformational strategic plan. Annette also served as interim president and chief executive of St. Joseph Health before the merger of St. Joseph Health and Providence. Under Annette’s leadership, St. Joseph Health became a leader in acute care, as well as wellness and disease prevention. Her team opened several groundbreaking Wellness Corners and other programs bringing wellness and health education literally to the doorstep of many communities. Her vision also led to the development of innovative partnerships with large organizations that provide wellness and health management programs for their employees. The author of numerous articles on wellness, health care marketing, quality, planning and management and, a featured speaker for national audiences, Annette has received many honors for her work. In addition to the Modern Healthcare recognition, Walker was named a Top Woman in Business and a top 50 OC influencer by Orange County Business Journal (2019), a Top 100 Orange County influencer by The Orange County Register, one of Becker’s 130 Women Leaders to Know (2018), Los Angeles Business Journal’s Executive of the Year (2017), Orange County Catholic Foundation’s Bishop’s Award winner for Exemplarily Business Integrity (2017) and Orange County Business Journal’s Innovator of the Year (2016). Annette holds a master's degree in health care administration from the University of Minnesota and a bachelor’s degree in biology from Loyola Marymount University in Los Angeles. She is the mother of six children, grandmother of 13, and an advocate of organizations promoting effective work-life balance, personal growth and development.

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Kawana Williams

Licensed Professional Counselor, My Healing Center

Kawana Williams

Licensed Professional Counselor, My Healing Center

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Kawana Williams

Licensed Professional Counselor, My Healing Center

What is she solving for?

As a reproductive cancer survivor, I fall into three categories: AYA (adolescent and young adult), African American, and cis-gendered female. History dictates that these demographics are treated according to the “standard” which the attending medical professionals were trained, and nothing more. Meanwhile, all three demographics suffer long-term physical and psycho/social/emotional consequences based on this “standard” treatment. If all patients are people and all people (regardless of cultural or ethnic background) are individuals, why are they not medically treated as such? The time to change this narrative is past due.

Background

Kawana Williams, M.A., LPC, RMT was born in Carbondale, Illinois and raised in Dallas, TX; her family relocated permanently to Chicago, Illinois in 1992. Williams spent her childhood on the South Side of Chicago and moved the Bellwood, Illinois as a teenager. She is an alumnus of Proviso West High School (2001); Fisk University (Bachelor of Music-Vocal Performance, 2007), and St. Xavier University (Master of Art-Community Counseling). Williams was diagnosed with Stage I-C Ovarian Cancer while completing her studies at Fisk, postponing her 2006 graduation; she went on to receive her degree the following year. Williams was inducted into Sigma Gamma Rho Sorority, Incorporated in December of 2006, and into Chi Sigma Iota Counseling Academic and Professional Honor Society in 2018. Williams is a former volunteer lecturer with the Chicago branches of Gilda’s Club and the National Ovarian Cancer Coalition, respectively. She is currently a Licensed Professional Counselor, doctoral student at The Chicago School of Professional Psychology (Chicago/Grayslake), Reiki Master Practitioner, and owner/operator of My Healing Center. Williams’ future goals include doing clinical work with Adolescent and Young Adult cancer survivors and teaching the art of reiki to under-privileged and impoverished individuals worldwide.

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Ed Kim

Physician-in-Chief, City of Hope Orange County

Ed Kim

Physician-in-Chief, City of Hope Orange County

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Ed Kim

Physician-in-Chief, City of Hope Orange County

What is he solving for?

We have an obligation to re-examine how we deliver care to our patients to meet their personal needs and to conduct research that is inclusive of all populations. For too long, cancer studies have followed rigid eligibility requirements that overlook real-world cancer patients’ diversity, leaving many needlessly shut out. Clinical trials must be inclusive and representative of our populations and we must continually innovate to meet the unique needs of all of our patients in all the communities we serve. The next level of personalized care is the future of medicine.

Background

Edward S. Kim, M.D., M.B.A., is physician-in-chief at City of Hope, Orange County. Dr. Kim joins City of Hope in fulfilling its promise of enhanced local access to cancer breakthroughs by leading its esteemed team of clinicians in Orange County. A U.S. News & World Report "Top Doctor" and clinician world-renowned for his immense oncology experience, Dr. Kim is poised to drive innovation in cancer care and delivery, developing paradigms for translating research into clinical practice and introducing new therapies for the Orange County clinical network and planned Irvine campus. Backed by a distinguished history of pioneering cancer research, Dr. Kim is among the country's foremost experts in molecular prognostication — which advances cancer detection and personalized therapies — for lung, head and neck cancers. He's served as a principal/co-principal investigator on numerous studies and protocols and authored/co-authored more than 200 published articles, book chapters and reviews in top-tier journals, such as The Lancet, The Lancet Oncology, Journal of Clinical Oncology, Cancer Discovery, Cancer, Nature Medicine, and Cancer Prevention Research. Before joining City of Hope, Dr. Kim was chair of Solid Tumor Oncology and Investigational Therapeutics, the Donald S. Kim Distinguished Chair for Cancer Research and medical director of the Clinical Trials Office at Levine Cancer Institute, Atrium Health, in Charlotte, North Carolina, and professor of medicine at University of North Carolina, Chapel Hill. He's held many leadership roles, such as tenured associate professor in the Department of Thoracic/Head and Neck Medical Oncology at University of Texas MD Anderson Cancer Center. Dr. Kim recently completed his Master of Business Administration at University of North Carolina Kenan-Flagler Business School. Dr. Kim's goals for City of Hope are to promote strategic and team-oriented translational research and patient advocacy for greater accessibility and equitability in cancer care.

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Wendy York

Dean of the Wilbur O. and Ann Powers College of Business, Clemson University

Wendy York

Dean of the Wilbur O. and Ann Powers College of Business, Clemson University

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Wendy York

Dean of the Wilbur O. and Ann Powers College of Business, Clemson University

What is she solving for?

The pressures within the Academy to carry on these traditions of the past are very strong and they involve people's entire lifetime of achievement and employment. We have to be mindful and respectful of that. I'm not suggesting in any way that we shouldn't make a healthy examination of what needs to change. [But] when you ask what are the leadership skills that are most needed, I would list courage, empathy, transparency, respect, resilience and innovation.

Background

Wendy York became the 15th dean and first female to lead business education at Clemson University in July 2018, following successful leadership roles in business and academia. Dean York oversees the academic and administrative functions of the College of Business and its more than 5,000 students, 175 faculty and 90 staff. With her strong credentials, Dean York is charged with producing the next generation of innovative and ethical Clemson-educated business leaders. The development of those business leaders is being conducted in the college’s newly completed, state-of-art, 176,000-square-foot building. Most recently, Dean York served as an associate dean in Stanford’s Graduate School of Business. Prior to that, she held executive-level positions in small and large non-profit and for-profit organizations, including employment with Bechtel Power Corporation and Bank of America. Throughout her career, Dean York ran high-performance teams and successfully created cultures of accountability, transparency and collaboration. She started and/or led four early-stage technology and internet companies and accumulated more than 20 years of direct profit and loss responsibility. She spent more than five years as a venture capitalist, managing a private portfolio with a market capitalization of $100 million. Dean York earned an undergraduate degree with High Honors and Distinction at Stanford University. She also earned an MBA with an emphasis on strategy and operations from Harvard Business School. By far, her most demanding and rewarding role has been as the mother of four daughters, three of whom are sophomores in college. Yes, triplets!!!

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Mike McDonough

President, Raritan Valley Community College

Mike McDonough

President, Raritan Valley Community College

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Mike McDonough

President, Raritan Valley Community College

What is he solving for?

Solutions that are student-centric, reflective of a collaborative process, and measurable. I guess I enjoy solving those problems that strike at the heart of a mission-driven institution, those problems that affect the long-term effectiveness of our organization. But always, a rigorous search to make education a dynamic and transformative experience.

Background

Since June 2014, Dr. Michael J. McDonough has served as Raritan Valley Community College’s (RVCC) eighth president. The College, with an enrollment of over 8,000 students, serves the residents and businesses of Somerset and Hunterdon counties, offering more than 90 associate degree and certificate programs. In addition, the College offers a dynamic set of workforce programs, a full range of professional development opportunities, innovative and customized business training, and robust enrichment programs for the entire community. Prior to joining RVCC, McDonough served as provost and vice president of academic services at Monroe Community College in Rochester, NY (2011-2014); as dean of Liberal Arts at Monroe Community College (2007-2011); and as the Fred H. Gertz Professor of English at Alfred University in Alfred, NY (1987-2007). Currently, McDonough serves as a member of national board for New Jersey Campus Compact and the CC4D Leadership Board; served for several years as a member of the Board of Trustees for The College Board; is past chair of the National Academic Assembly Council; is a past member of the Commission on Research, Technology, & Emerging Trends (American Association of Community Colleges); is a member of the National Committee on College Planning and Access; is a member of the Academic Issues and Transfer committees for the New Jersey Presidents’ Council; is a member of the Executive Committee of the New Jersey Council of County Colleges and a member of the Course Review Committee; is the chair and the secretary of the Presidents Council for the New Jersey Council of County Colleges; and is the chair of the NJCCC Consortium for Workforce and Economic Development. McDonough received his B.A. (Hons) in Film and Drama and a Post Graduate Certificate of Education from Reading University in England; an M.A. in English from Oklahoma State University; a Ph.D. in English from Pennsylvania State University; and an I.E.M. from Harvard University’s Graduate School of Education.

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Tom Jackiewicz

President & Chief Operating Officer, University of Chicago Medical Center/UChicago Medicine Health System

Tom Jackiewicz

President & Chief Operating Officer, University of Chicago Medical Center/UChicago Medicine Health System

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Tom Jackiewicz

President & Chief Operating Officer, University of Chicago Medical Center/UChicago Medicine Health System

What is he solving for?

I love studying history, so much of which is about chaotic periods of change and upheaval that led to great opportunity. I use the lessons of history – be it world, industry, or our own organization – to create solutions for an entity and environment that will look completely different in just a few years.

Background

Tom Jackiewicz is President of UChicago Medicine. Joining the system in 2020, Tom leads the clinical enterprise, including the integration of the patient care mission of the medical center with the education and research missions of the University of Chicago Biological Sciences Division. Tom’s career has focused on executing ambitious and broad transformation in academic environments and engaging physician leaders to drive organizational change. A strategic visionary, he has ushered in eras of substantial growth and improvement at academic health systems across the country. During tenure as CEO of Keck Medicine of USC, he grew University of Southern California’s medical enterprise from two for-profit hospitals to Keck Medicine of USC, a $2.2 billion regional academic health system with internationally renowned physicians, care quality in the top quartile in the country, and exceptional scientific research capabilities. In 2019 and 2020, Keck Hospital achieved a top 20 ranking on the U.S. News & World Report Best Hospitals Honor Roll, and in 2018, the nursing program at Keck Hospital achieved Magnet® recognition, the highest national honor for nursing excellence. Prior to joining USC, Tom served as CEO of University of California, San Diego Health System and Associate Vice Chancellor of University of California, San Diego Health Sciences. He led the academic health system during a period of major growth and expansion, including development of a foundation model that integrated UC San Diego pediatric faculty with the largest pediatric private practice sub-specialty group in San Diego. He has served in several other senior roles for academic health systems, including Chief Operating Officer for Columbia University Medical Center, Associate Vice Chancellor for Finance and Administration for the University of California, San Diego School of Medicine, and Senior Associate Chair for Finance and Administration for the Department of Medicine at Stanford University School of Medicine. Tom is the former president of the Global Health Data@Work, which uses data, medical evidence, and professional insights from the world’s best health care systems to promote more timely, equitable, and effective patient care globally. He is a former board member of the California Hospital Association and University Health System Consortium (now Vizient), and a former member of the Association of American Medical Colleges (AAMC) Advisory Panel for Health Care and former national chair of the AAMC Group on Business Affairs. Tom is currently a member of the American College of Healthcare Executives and the Economic Club of Chicago, and is a Daniel Burnham Fellow with Leadership Greater Chicago. He earned his master’s degree from Columbia University and his bachelor’s degree from the University of Georgia.

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James Momon

Senior Vice President & Chief Equity Officer , 3M

James Momon

Senior Vice President & Chief Equity Officer , 3M

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James Momon

Senior Vice President & Chief Equity Officer , 3M

Background

James Momon is the Senior Vice President, Chief Equity Officer at 3M. In his role he is responsible for the leadership of 3M’s Equity and Community Team which encompasses the 3Mgives organization, Diversity & Inclusion, as well the their newly formed Social Justice team. James oversees 3M’s $50 million-dollar social justice fund established in 2020 to drive equitable outcomes in the communities 3M operates. James joined 3M in December of 2020. Prior to joining 3M James held several senior HR positions at General Mills including leading the company’s D&I efforts prior to his departure. James held HR leadership positions in Finance, Sales, and Marketing and led human resources for General Mills’ International Supply Chain operations which was comprised of over 30 manufacturing facilities outside the United States. James holds a bachelors degree in Organizational Behavior from Xavier University (OH) and an M.B.A. from the Krannert School of Management at Purdue University. James has served on several Minneapolis boards and currently serves on the board of the Minnesota Children’s Museum and the 3M Open Board. James is also a devoted dad to his son Micah and daughter Harper and enjoys golf and writing music in his free time.

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Robert Johnson

President, Western New England University

Robert Johnson

President, Western New England University

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Robert Johnson

President, Western New England University

What is he solving for?

The pandemic has brought many challenges but also opportunities. As the leader of a higher education institution, I know it has made us think more deeply about who we are as a community of learners. To explore our core values and imagine the possibilities of life. To recognize people’s desire to contribute, to be understood and included, to employ their unique skills, and to be part of the solution. To value diversity among people in all its forms including diversity of thought. To recognize the power of the “collective brain,” because when we each contribute our unique skills and abilities, we are smarter collectively than any one of us individually.

Background

Dr. Robert E. Johnson was appointed as the 6th president of Western New England University in August 2020, charged with leading the institution as it embarks on its second century. His unyielding belief in higher education as a public good and as a path for transforming individual lives has led him to dedicate his 30-year career to preparing students to adapt and succeed in a dynamic future—one where jobs as we know them may no longer exist, career mobility is the norm, and individuals are responsible for continuously adding and creating new value. A future-focused thought leader and commentator on issues centering around the future of work, agile mind education, the agile university, and the sense of humanity imperative, Dr. Johnson believes students, through higher education, must develop divergent thinking skills, social and emotional intelligence, empathy, and a sense of humanity. These uniquely human capacities cannot be replicated by technology and, when paired with an entrepreneurial outlook and a value-creation orientation, are the hallmarks of success in a complex, hyper-connected world. Recognizing that American higher education is at a unique juncture and that its role will be fundamentally different from the past because we are in a period of profound disruption, he views this as a catalyst for innovation and an opportunity to make institutions more responsive to the needs of the future. A Detroit native, Dr. Johnson was inspired to attend Morehouse College by his late uncle Robert E. Johnson Jr., associate publisher and executive editor of JET Magazine and Morehouse classmate of Dr. Martin Luther King Jr. He encouraged Dr. Johnson’s commitment to service and transforming the next generation of leaders, influencing his fundamental conviction that humanity and civility must be central to all we do. As educated and engaged citizens on a planet with more than seven billion people, we are privileged and thus have a social responsibility not only to leave the world better than we found it but to inspire others to do the same. Dr. Johnson is a member of the Council on Competitiveness and serves on its National Commission on Innovation and Competitiveness Frontiers. He also serves on the executive committee and is vice chair of the Massachusetts Business Roundtable, the board of MGH institute of Health Professions, and the Intentional Endowments Network steering committee. He has also served on the Massachusetts Board of Higher Education, as vice chair of the Massachusetts Technology Collaborative, and as chair of the Worcester Regional Chamber of Commerce. He is also co-founder of the Massachusetts Digital Games Institute.Dr. Johnson’s leadership career spans nonprofit colleges and uni-versities in the Northeast and Midwest, including public, private, urban, rural, small and large institutions, with enrollments from 2,000 to more than 25,000 students. This experience includes pub-lic research universities, one of the nation’s largest single-cam-pus community colleges, a large Catholic university, a historically Black university, and a turn-around and transformation of a small private college. His career reflects several firsts—as not only an African American leader but also the youngest person holding major senior administrative roles.A proponent of innovation and entrepreneurship, hallmarks of Dr. Johnson’s leadership include elevating institutional stature and competitive market position; national recognition; enrollment growth and resource development success; fast-tracked facilities and infrastructure improvements; and innovating for social impact when leading one of the first higher education institutions in the nation to achieve a 100% social impact goal for its endowment.He has convened transformational conversations with industry, government, and academe that stimulated growth and regional economic opportunity, such as the 2010 Mass Impact Summit that led to the creation of MassDiGI in 2011, and the annual Marine Sci-ence and Technology symposium series at UMass Dartmouth that helped launch the MERIT Center to support regional job growth and economic development for the “Blue Economy.” Dr. Johnson holds a doctorate in higher education administration from Touro Univer-sity International, formerly a division of Touro College, New York; a master’s degree in education administration from the University of Cincinnati; a bachelor’s degree in economics from Morehouse College; and a certificate in applied neuroscience from MIT Sloan School of Management. He is married to Michelle Jones-Johnson. They have two children, Jasmine and Alex.Western New England University (WNE) is a private, nationally ranked, comprehensive institution with a focus on preparing work-ready and world-ready graduates. Founded in 1919 in Springfield, Massachusetts as a division Northeastern College, WNE’s 215-acre suburban campus serves more than 3,700 students, including over 2,500 full-time undergraduates. More than 47,000 alumni have earned degrees through its 90+ undergraduate, graduate, and professional programs in the Colleges of Arts and Sciences, Business, Engineering, and Pharmacy and Health Sciences, and School of Law. Students come from 39 U.S. states and territories and 23 countries. Of 44,486 living alumni, 30% remain within the region, residing in the four western Massachusetts counties and northern Connecticut.WNE is classified among nationally ranked universities in US News and World Report, and among the Top 100 Undergraduate Engineering programs, and in the Doctoral/Professional Universities category in the Carnegie Classification of Institutions of Higher Education. WNE has been ranked fifth in the country and first in Massachusetts in job placements of its graduates.

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DeAnna Minus-Vincent

Executive Vice President Chief Social Justice & Accountability Officer, RWJBarnabas Health

DeAnna Minus-Vincent

Executive Vice President Chief Social Justice & Accountability Officer, RWJBarnabas Health

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DeAnna Minus-Vincent

Executive Vice President Chief Social Justice & Accountability Officer, RWJBarnabas Health

Background

Drawing from a broad range of lived and learned experiences, DeAnna Minus-Vincent has tackled the toughest issues plaguing our country today—equity, poverty, housing, health, and education, just to name a few. DeAnna has created programs that move individuals along their pathway, but believes that the most sustainable change happens when we work across sectors to re-engineer fractured systems; in so doing we can exponentially impact the lives of many…in so doing we can create change. DeAnna is noted for not just programmatic and policy prowess, but for scaling organizations—she has transformed entities and dramatically increased revenue, service regions, as well as product mix. DeAnna considers the work she does with organizations a metaphor to the work that she hopes to do in life; she wants to leave an imprint and ensure every place she exits is better than when she entered. DeAnna Minus-Vincent currently serves as the Corporate Senior Vice President, Chief Social Integration and Health Equity Strategist for RWJBarnabas Health. In this role, DeAnna works across the system, with internal and external stakeholders to co-design strategies that improve health outcomes, promote health equity and eliminate health disparities. Specifically, her portfolio includes leading the system’s anti-racism efforts which seek to develop a strategy to ensure that patients, employees, and communities in which RWJBH serves are equitable, anti-racist, and free from discriminatory practices that promote poor health, social, and economic outcomes. Additionally, DeAnna co-designed and is charged with leading, Health Beyond the Hospital, an end-to-end universal initiative designed to fully integrate social factors into the clinical setting by overcoming barriers for both providers and patients. Funded by the Walmart and Robert Wood Johnson Foundations, this effort offers culturally and linguistically appropriate assessment and connection to services for patients. Finally, she oversees the system’s housing and community development initiatives, key social determinants of health that promoted positive outcomes for children and families. Before coming to RWJBarnabas Health, DeAnna served for more than seven years as the Chief Engagement Officer at Benefits Data Trust (BDT), a national social change organization, where she facilitated cross-sector partnerships, diversified the organization’s revenue streams and oversaw the organization’s strategic positioning. Additionally, she has served as the Assistant Commissioner for the New Jersey Department of Community Affairs. DeAnna serves on the Board of the Corporation for Supportive Housing and the Housing and Community Development Network of New Jersey. DeAnna received a Master of Public Administration from Rutgers University, and a Bachelor of Arts in sociology from Morgan State University. DeAnna is currently pursuing a Doctorate in Business Administration with a concentration in Health Leadership and Innovation. Born and raised in Trenton, DeAnna is a native New Jerseyan and lives in Lumberton with her husband, Daryl and daughter, Darynn.

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Andy Sulick

President, Santa Margarita High School

Andy Sulick

President, Santa Margarita High School

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Andy Sulick

President, Santa Margarita High School

What is he solving for?

Every human being brings a certain significance into an organization. Personalization happens when we discover, we nurture, we develop, and we validate that significance.

Background

Andy Sulick is an Orange County native. His father is a retired Marine officer and his mother was a Catholic school elementary teacher in South Orange County. Andy holds a master’s degree in Catholic educational administration from Loyola Marymount University, a bachelor’s degree in education/history from the University of Redlands, and is a member of Santa Margarita Catholic High School’s Charter Class of 1991. Andy began his teaching career at his alma mater in 1996 where he not only taught history, but coached football and golf. In 2001, he left Santa Margarita for the corporate world and gained valuable business experience over the next two years while working at FedEx. In 2003, Andy began his post as founding director of admissions at JSerra Catholic High School in San Juan Capistrano. His successes at JSerra ultimately propelled him into the role of assistant headmaster in 2012. In the summer of 2014, Andy was appointed president of Santa Margarita Catholic High School returning to the “Eagles’ Nest.” His proven record of success in enrollment marketing, development, business, administration, and deep ties to the alumni community serve him well in his role as president. Andy is proud of establishing a new program at the school, Eagles Edge, which provides students with “real-world” growth and networking opportunities. As president, Andy maintains ties to his original passion of teaching by guest speaking in the community at area high schools, colleges and nonprofit organizations.

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Mony Iyer

Chief Operating Officer, Banfield

Mony Iyer

Chief Operating Officer, Banfield

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Mony Iyer

Chief Operating Officer, Banfield

What is he solving for?

I'd like to think that I consistently deliver the solution that's needed for the problem in front of me. I'm not bound by what we're doing now or has been done before. I'm open to doing things completely differently. I think that comes from moving from industry to industry in my career. There are no sacred cows! I bring that same openness and eye for experimentation to my personal relationships as well.

Background

As the Chief Operating Officer of Banfield Pet Hospital, Mony Iyer oversees the company’s field and operations teams across its more than 1,000 hospitals and headquarters. He provides strategic direction for future business growth with responsibility for new hospital openings, commercial, and real estate. As Banfield’s COO, Mony prioritizes the support of the company’s Associates above all else while ensuring the implementation of innovations that allow the company to exceed client expectations and provide more pets with the high-quality preventive care they deserve. Previous to his role at Banfield, Mony served as vice president, specialty health services at Walmart where he led optical, dental, and hearing services across the company, including more than 3,000 vision centers. While at Walmart, Mony drove significant growth by engaging associates on the front lines to be part of an updated service model and customer experience. He also led the development of innovative solutions in the specialty healthcare space to meet the evolving needs and expectations of patients and customers. Mony also held leadership roles at organizations including Luxottica, Hershey, Motorola, and The Boston Consulting Group, through which he developed deep expertise in developing new markets and business models in healthcare and consumer goods. Mony has a bachelor’s degree in electrical engineering from the University of Madras and a master’s degree in computer engineering as well as an MBA from Duke University. In his free time, Mony enjoys movies and reading, and spending time with his wife, their three daughters, German Shepherd, Max, and mini lop rabbit, Cinnabun.

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Brad Williams

President, Dallas College - El Centro Campus

Brad Williams

President, Dallas College - El Centro Campus

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Brad Williams

President, Dallas College - El Centro Campus

What is he solving for?

I consistently deliver solutions that are appropriate to the context in which an issue is presented. We can all develop an exhaustive list of 'needs' that would deliver the perfect solution within the perfect amount of time. However, the trick is to deliver a context-specific solution with the resources you have. I count it a professional win to cross an imagined finish line alongside staff who are no longer afraid of failing or being judged.

Background

Williams earned his bachelor’s degree in communication, marketing, and music and a master’s degree in human resource administration from East Central University in Ada, Okla., and a doctorate in educational leadership and higher education from Oklahoma State University. Driven by a strong commitment to student success, employee excellence and community relevance, he values creativity and innovation, collaboration, and the integration of technology to enhance resources to provide students hope, help, and a way forward. Prior to OSU-OKC, Dr. Williams served as deputy director of strategic planning and initiative at the Oklahoma Department of Commerce. He also directed fundraising efforts at the Price Tower Arts Center in Bartlesville, Okla., and at the University of Central Oklahoma. Williams worked as an ombudsman for the Chickasaw Nation Office of Community Advocacy and for its Division of Housing. He is a citizen of the Choctaw Nation.

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Harlan Levine

President of Strategy and Business Ventures, City of Hope

Harlan Levine

President of Strategy and Business Ventures, City of Hope

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Harlan Levine

President of Strategy and Business Ventures, City of Hope

What is he solving for?

I consistently deliver solutions that solve for problems that impact large populations. I enjoy working to simplify complex issues, but with heart.

Background

Harlan Levine, M.D., is president of strategy and business ventures for City of Hope. In this role he is accountable for strategy, innovation and growth, drug commercialization, payer strategies and the Center for International Medicine. He also serves as the chairman of the board of AccessHope, City of Hope’s wholly owned subsidiary focused on serving the employer market and making leading edge cancer care available to all regardless of geography.

Prior to City of Hope, Dr. Levine held executive roles at United Health Group, Towers Watson, and Anthem, Inc. He currently serves as a board member for BioScienceLA, Active Life Scientific, Trapelo Health, and Keck Graduate Institute’s Board of Trustees. He is a member of the Executive Advisory Council for California Lutheran University’s School of Management, strategic advisor to Quantum Health, and is a Work Group Fellow for Health Evolution Forum’s New Models of Care Delivery.

He received his undergraduate degree from Harvard College and medical degree from University of California, San Francisco, and he is board certified in Internal Medicine.

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Kety Duron

Chief Human Resources Officer, City of Hope

Kety Duron

Chief Human Resources Officer, City of Hope

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Kety Duron

Chief Human Resources Officer, City of Hope

What is she solving for?

"It’s not only about attracting talent, it’s about retaining talent. Every single one of our employees will receive a call from a competitor. So let’s create an environment where when our own talent receives that call, they are not going to respond. Because they feel respected, because they feel engaged and included."

Background

Kety Duron is City of Hope's chief human resources and diversity officer, providing executive strategy and oversight for the organization's human resource initiatives. This includes overseeing City of Hope's compensation, benefits, employee/labor relations, organizational design and development, diversity and inclusion, succession planning and leadership development, talent acquisition and selection, statraining, workforce planning and performance management programs.

Prior to City of Hope, Duron was vice president of human resources at Stanford Health Care where she transformed the department into a customer-focused, proactive thought-partner. Before Stanford Health Care, she served in a variety of human resources leadership roles at UCLA Health for more than 25 years.

Kety has a Bachelor of Science degree in physics from the University of Athens, Greece, and a Master of Business Administration degree from Pepperdine University.

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Brielle Lubin

10th Grade Student, Harvard-Westlake School

Brielle Lubin

10th Grade Student, Harvard-Westlake School

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Brielle Lubin

10th Grade Student, Harvard-Westlake School

Background

Brielle Lubin is a 10th grade student at Harvard Westlake School, in Los Angeles, California, where she is a leader of the Gender and Sexuality Awareness Club, and Asian American Cultural Club, and a vocal advocate for change through increased inclusion. Brielle studies piano at the Colburn School of Performing Arts and is an award-winning pianist who has performed at Disney Concert Hall, and recently served as the piano chair for the Harvard Westlake Middle School. But for the pandemic, Brielle’s resume would include a performance at Carnegie Hall where she was scheduled to perform at the end of March 2020. Brielle gives back to her community by providing music lessons to underprivileged students through the Nueva Vision Community School in Los Angeles, California.

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Arthur Valdez

Executive Vice President, Chief Supply Chain & Logistics Officer, Target

Arthur Valdez

Executive Vice President, Chief Supply Chain & Logistics Officer, Target

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Arthur Valdez

Executive Vice President, Chief Supply Chain & Logistics Officer, Target

Background

Arthur Valdez, Jr. is executive vice president and chief supply chain & logistics officer for Target. He oversees all functions of Target’s global supply chain and logistics network, including inventory management, replenishment, fulfillment, global transportation, logistics and distribution.

He joined Target in 2016, bringing more than 25 years of leadership experience in the retail supply chain and logistics industry. Arthur has spent his career building retail supply chain networks in North, South and Central America as well as Europe and Asia. His prior roles include senior leadership positions at Amazon and Walmart.

Arthur serves on the Colorado State University Global Leadership Council and the board of directors for Advance Auto Parts, Inc. and Shipt, Inc.

He graduated from Colorado State University with a degree in production operations management. The son of Mexican-American and Cuban parents, Arthur was the first member of his family to attend college. Today, he volunteers his time to mentor other first-generation and minority college students. In addition, he plays a key role helping women and minorities develop and progress within Target.

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Meaghan Gilhooly

DVM, Director of Field Support, Banfield Pet Hospital

Meaghan Gilhooly

DVM, Director of Field Support, Banfield Pet Hospital

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Meaghan Gilhooly

DVM, Director of Field Support, Banfield Pet Hospital

Background

Dr. Meaghan Gilhooly is a native Oregonian and a graduate of both Oregon State University and Louisiana State University School of Veterinary Medicine. After veterinary school, she completed an internship in large animal medicine and surgery at Texas A&M University. She began her career as an equine practitioner in Lafayette, Louisiana at a practice focused on sports medicine, reproduction and surgery. After two years as an associate veterinarian, she transitioned to a partner doctor and helped to manage an eight-doctor practice at two different locations. After the birth of her twins in 2012, Dr. Gilhooly and her husband moved back to Oregon to be closer to family. After a year of working as an ambulatory equine veterinarian, she transitioned to small animal medicine and began working for Banfield Pet Hospital in 2014. In 2018, she transitioned again to a position at Central Team Support. Currently, Dr. Gilhooly serves as a strategic liaison between the Veterinary Affairs Team and the field. She is passionate about the associate experience and ensuring that the medical initiatives that are implemented in the field support high-quality patient care and the success of the business.

Dr. Gilhooly enjoys spending time outdoors with her husband James and children Jackson and Audrey. She loves long-distance running and any activities that get her in the great outdoors. Her family owns a hobby farm that is home to two chunky ponies, eleven chickens, one duck, two goats, one guinea pig, three dogs and one cat. Life is busy but they would not have it any other way.

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Mike Nash

Co-Founder and Chief Executive Officer, Lumedic

Mike Nash

Co-Founder and Chief Executive Officer, Lumedic

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Mike Nash

Co-Founder and Chief Executive Officer, Lumedic

Background

Mike Nash is the co-founder and chief executive officer of Seattle-based Lumedic Inc., a health information logistics company leveraging patient-centered design to optimize the way people access, manage and pay for healthcare. Lumedic is owned by Tegria, which itself is owned by Providence, one of America's largest health systems.

A serial entrepreneur and innovator, Mike is currently leading Lumedic on the company’s journey to redefine the patient's role in healthcare. He brings more than 15 years of experience spanning product development, technology consulting, engineering, data analytics and visualization, and process operations.

Mike also co-founded technology consulting firm Applied by Design, kicking off a seven-year stint helping enterprises build and execute corporate innovation strategy. His company was acquired by Radius Inc. which in turn was acquired by Switzerland-based Luxof. He served in leadership roles at all three companies before moving on to co-found Lumedic. Mike began his career at Boeing, where he helped launch the Aviation Services Innovation Center and implemented LEAN startup methodologies across engineering.

Mike earned a bachelor’s degree in aeronautical engineering at Purdue University and a master’s degree in business administration from the University of Washington.

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Kristin Gwinner

Executive Vice President and Chief Human Resources Officer at Chico's FAS, Inc.

Kristin Gwinner

Executive Vice President and Chief Human Resources Officer at Chico's FAS, Inc.

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Kristin Gwinner

Executive Vice President and Chief Human Resources Officer at Chico's FAS, Inc.

What is she solving for?

I bring harmony to people, cultures and chaos. Inspiration comes with simplifying the complex and connecting, disconnecting parts of a strategy that yield optimal outcomes. My leadership is focused on being consistently authentic, mindful of others and connecting the dots – whether I am directly responsible for them or not. My solve is to help the organization and its people to get to the end game with speed, focus and agility that stimulates an environment of belonging where people feel respected.

Background

Kristin is the Executive Vice President and Chief Human Resources Officer for Chico's FAS, Inc., an omni-channel retailer of brands including Chico's, White House Black Market and Soma. These brands are all specialty retailers of private label women’s apparel, accessories, and related products. They have 1,400 stores in the United States and Canada, and franchise in Mexico.

Kristin joined Chico’s FAS in December 2012 as Vice President, Human Resources. She was promoted to Senior Vice President in 2016. In 2019, she was promoted to Executive Vice President and Chief Human Resources Officer. Kristin leads Human Resources, Talent Analytics, Inclusion & Diversity, Charitable Giving, Corporate Communications, Public Relations, Campus Services and Facilities. Leading these various teams under HR aligns the areas of the associate experience and culture together from recruitment to retirement, and the moments in between. This also includes the physical campus and its services, and storytelling venues (internal and external), which wrap the associate journey and experience together. Kristin is committed to cultivating a culture where associates can be celebrated for their individuality and unique perspectives as they enjoy a career in which they can work, learn, and grow.

Prior to joining Chico’s FAS, Kristin served as Head of Human Resources for Pacific Sunwear, a specialty retailer based in Anaheim, California. She also held several positions of increasing scope and responsibility for T-Mobile Wireless in Bellevue, Washington, where she worked through several mergers and acquisitions in the telecommunications industry. Kristin holds a Master’s in Human Resources Management from Troy State University, a Bachelor’s in Business Management from Florida State University, and is SPHR certified.

Kristin currently serves on both the Diversity and Inclusion Leadership Advisory Committee and the Human Resources Council for RILA (Retail Industry Leaders Association).

Kristin enjoys volunteering at the Gulf Coast Animal Shelter and participating in Women’s Build for Habitat for Humanity.

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Frank Ross

Sr. Manager, Cyber Security Engineering & Operations at General Mills

Frank Ross

Sr. Manager, Cyber Security Engineering & Operations at General Mills

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Frank Ross

Sr. Manager, Cyber Security Engineering & Operations at General Mills

Background

Frank leads the Cyber Security Engineering & Operations function at General Mills, one of the world’s largest food companies operating in over 100 countries. He is responsible for the strategic delivery and execution of defensible architecture, capabilities and solutions supporting information security infrastructure platforms and services at scale. He has been managing, leading, or supporting Information Technology and Security for over 15 years and is GIAC certified as a Network and Web Application Penetration Tester. He is also a member of the Cyber Security Summit advisory board in Minneapolis, a school board member at Nova Classical Academy in St. Paul, and a board member of a nonprofit called Looking Glass Books, whose mission is to eradicate racism and eliminate unconscious bias by exposing children to people of diverse backgrounds communicated through positive imagery in literature. Frank holds a bachelor’s degree in Computer Science and Sociology from Macalester College and a master’s degree in Software Engineering from the University of Saint Thomas.

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Glenn Llopis

Summit Moderator, President at GLLG

Glenn Llopis

Summit Moderator, President at GLLG

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Glenn Llopis

Summit Moderator, President at GLLG

What is he solving for?

I’m an Identity Enabler: I enjoy helping people break free from the traps of unhealthy, standardized environments that lead to one's unhappiness.

Background

Glenn Llopis (pronounced ‘yo-pes) is a Cuban-American executive, entrepreneur, senior advisor and speaker to Fortune 500 companies and organizations in retail, consumer packaged goods, healthcare and beyond. He is also the bestselling author of the books Earning Serendipity, The Innovation Mentality, and Leadership in the Age of Personalization. In 2022, Glenn will be introducing his forthcoming book, Unleashing Individuality. He has been a leadership strategy contributor to Forbes since 2010, and contributes to Harvard Business Review, and Entrepreneur Magazine.

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Ninfa Saunders

Former CEO of Navicent Health

Ninfa Saunders

Former CEO of Navicent Health

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Ninfa Saunders

Former CEO of Navicent Health

Background

Ninfa M. Saunders dedicated her career to defying the status quo. From her early days as a bedside nurse through her 25+ years as a C-suite healthcare executive, she maintained a laser focus on strategy, operations and people while optimizing patient care and enhancing the bottom line. Along the way, Ninfa did just that:

she created innovative strategies that accelerated growth, strengthened operations and saved lives.

As CEO of Navicent Health, Ninfa expanded the hospital’s reach in Georgia through acquisitions, partnerships, new service lines and a strategic alliance with 30+ hospitals region-wide. In 2019, she orchestrated a merger with Charlotte-based Atrium Health to position Navicent for future growth. Previously, as President of Virtua Health, she powered annual net revenue to $1B while steering the organization to become the largest system in South Jersey and rank as #1 in the state for operating margin for seven consecutive years. Ninfa has served on the boards of national healthcare entities, and with her retirement from Navicent in 2020, she will now focus on board work for start-up and mature companies. Ninfa is passionate about leveraging her broad expertise to help corporate boards define “smart growth” strategies that are profitable and add shareholder value.

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Gustavo Canton

Analytics Leader, Starbucks

Gustavo Canton

Analytics Leader, Starbucks

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Gustavo Canton

Analytics Leader, Starbucks

Background

Gustavo is an Analytics Thought Leader at Starbucks. He is responsible for all Machine Learning and Artificial Intelligence programs under the Data Science team in A&I which support our Partner, Supply Chain, Customers and Operations. He has a passion for solutions to enable our Starbuck’s talent, customers and communities.

Some of his current responsibilities are to manage a 20+ global analytics team, co-create the strategy for long term analytics infrastructure, provides advance analytics support across the entire employee life cycle in collaboration with other divisions (Finance, IT, Marketing, others…).

Prior to that, Gustavo worked for Schneider Electric as an expat in France managing a global team of 25+ employees. He built and transform their People Analytics organization and led business continuity analytics in the times of Covid-19.

Also, he worked for Walmart, Inc in various analytics and strategy roles. From 2012 to 2017, he worked in the People Analytics team leading analytics, test & learn, research and global HR strategy. Before Gustavo joined HR, from 2005 to 2012, he worked in different Marketing Analytics and Strategy teams supporting customer insights, advanced analytics and others.

Gustavo was born in Panama City; Panamá, where he obtained his degree in Mechanical-Industrial Engineer. He has a combined 15+ years of Research and Analytics experience across different industries.

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Nik Modi

Managing Director, RBC Capital Markets

Nik Modi

Managing Director, RBC Capital Markets

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Nik Modi

Managing Director, RBC Capital Markets

Background

Nik Modi is a Managing Director at RBC Capital Markets, where he has responsibility for coverage of Beverage, Household Personal Care and Tobacco industries. The companies under Nik's coverage total over $1 trillion in combined market value. Nik has consistently been ranked as one of the top analysts across the consumer space by Institutional Investor's All Star Analyst Survey. He has also been top rated across various analyst polls, including the Wall Street Journal, Fortune and Forbes.

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Malvika Bhagwat

Partner and Head of Outcomes, Owl Ventures

Malvika Bhagwat

Partner and Head of Outcomes, Owl Ventures

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Malvika Bhagwat

Partner and Head of Outcomes, Owl Ventures

Background

Malvika brings a wealth of education experience with a particular expertise in assessment design, learning sciences research, and outcomes measurement. At Owl, Malvika leads all portfolio services and partners closely with Owl’s 50+ portfolio companies on their impact and outcomes objectives. She also serves as an thought partner to many of Owl’s limited partners globally and leads the creation of Owl’s annual Education Outcomes Report and Owl Insights. Prior to joining Owl, Malvika was at Emerson Collective, where she led impact and efficacy efforts for a portfolio of EdTech companies, and before that she spent four years as an early employee at Newsela building out their research and assessment teams.

In prior roles, Malvika has worked on assessment design across India, US, & Gulf countries, volunteered as a teacher for low SES communities and was on the founding team for Mindspark, an English language learning program for children in India.

Malvika has been an invited speaker conferences like ASU GSV, SXSWedu, ISTE and SIIA Education Impact Symposium and currently serves as an advisor on EdTech Evidence Exchange’s Industry Council, Google’s Education Advisory Council and IES’s Council for Scaling Innovations. She holds a M.Ed degree from the Harvard Graduate School of Education.

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Lou Mercado

Chief Global Supply Chain Officer, 99c Stores

Lou Mercado

Chief Global Supply Chain Officer, 99c Stores

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Lou Mercado

Chief Global Supply Chain Officer, 99c Stores

Background

Lou Mercado is a successful C-Suite executive with global business experience with a focus on growth and turnaround. His focus is in Supply Chain, Global Sourcing, Operations, Inventory Management and Digital. He has led companies within different industry verticals such as Healthcare, Retail and Technology.

Lou Mercado was the Head of and Vice President of Inventory Management for the retail group for both Front Store and Pharmacy. As a corporate officer at CVS Health, he has accountability for Inventory Management, Planning & Analytics, Supply Chain and the International Team.

In addition, Lou Mercado was a corporate officer and Global Vice President at Henry Schein Inc., a healthcare company distributing medical, dental and animal health products. His responsibilities included Inventory Management, Supply Chain and the Logistics group. In addition, he was an integral part of the integration team for new mergers and acquisitions. He was one of the senior members of the global strategy planning committee that set forth the company’s strategic vision.

In addition, he was a corporate officer at Sears Holdings were he held numerous roles in Supply Chain, Planning and Store Operations were he chaired the offshore strategy group. He spent over 16 years at United Parcel Service where he held different positions in Operations, Industrial Engineering, Supply Chain, Logistics, Domestic Sales and International teams.

He was a senior member of the Restoration Hardware Retail group where he was responsible for the planning and allocation teams.

Lou led the URG Group as their COO responsible for the organization’s growth and strategy.

He has been very actively involved in several charities as a board member at: The Phoenix House, City Year, The Adelante Foundation and Boston Children’s Hospital; Milagros Para Ninos Foundation. In addition, Lou Mercado is also on the Advisory Board of Center for Hispanic Leadership.

In addition, he has passionately chaired numerous Inclusion and Diversity committees during his tenure as an executive.

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Ivy Nguyen

Senior Manager of Security Awareness, General Mills

Ivy Nguyen

Senior Manager of Security Awareness, General Mills

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Ivy Nguyen

Senior Manager of Security Awareness, General Mills

Background

Ivy Nguyen leads the Enterprise Resilience Capabilities team at General Mills. In this role, she is responsible for promoting preparedness across the enterprise by leveraging Threat Intelligence, Business Continuity Planning, Crisis Management, and Security Awareness.

Ms. Nguyen began her career as a web developer for the Minnesota Department of health, focusing on ADA compliance and web accessibility. In 2003, she joined American Express to work on interactive solutions for consumer websites. She later managed projects to spinoff Ameriprise Financial from American Express. She joined General Mills in 2008, where was part of and led teams that focused on shared platforms for consumer-facing applications prior to her roles within the Security team.

Ms. Nguyen holds a B.S. degree in Computer Science from the University of Minnesota and is an alumna of the Senior Executive Leadership Program at Northwestern University’s Kellogg School of Management. She earned and maintains a PMI designation as an Agile Certified Professional. Along with native English, she is fluent in Vietnamese.

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Mark Gunn

Chief Human Resources Officer at 99 Cents Only Stores

Mark Gunn

Chief Human Resources Officer at 99 Cents Only Stores

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Mark Gunn

Chief Human Resources Officer at 99 Cents Only Stores

Background

A transformational leader who drives critical Human Resources initiatives that result in a more engaged workforce and increased sales and profit. I have extensive experience turning around underperforming businesses as well as being a chief contributor within start-up organizations. Others describe me as a collaborative business partner and leader who excels at developing strategies and a vision to create a more cohesive work environment.

Most recent experience prior to 99 Cents Only Stores was I served as the SVP - Human Resources for National Stores, Inc., a privately-owned retailer with over 400 stores nationwide. In this role, I directed an 18-person HR organization as well as managing the company’s diversity and inclusion initiatives. I also served as a collaborative business partner and advisor to the CEO/Owner and to the rest of the executive management team.

The following is a representative sample of former accomplishments and highlights within my career:

I orchestrated all HR activities, including training, talent acquisition, compensation, and organizational development, for the largest division of the TJX Companies which entailed supporting a global workforce of 130,000 people located in 3000 stores globally.

I have had the privilege of working as the SVP of Talent Acquisition and Diversity and Inclusion for the world’s largest retailer – Wal Mart. There is was able to help the organization create a global growth strategy that allowed the brand to adapt to global cultures.

My start-up experience entailed partnering with the CEO of McDonalds to build an Internet company for franchisee owners. eMac Digital LLC, was built as a world class technology company that created and designed enterprise operations management technologies. The company employed 1800 people in the United States, India, and Brazil.

I started my retail career as a Buyer for the May CO. Department stores and then moved into the operations side of the business where I was a store manager, district manager and regional market manager, before moving into the Human Resources Function as the V.P. Of Talent Management.

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Agenda

Session
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A Hybrid Event

Our 2021 summit is just like the workplace of the future: Hybrid. Hosted by LightSpeedVT, our summit will bring together not just leaders and decision-makers, but also employees, patients and students. Join us on-line or in-person at the LightSpeed VT Studios on Oct 21st.

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In-Person

Join a distinguished group of thought leaders on October 21 for a hybrid event hosted by LightSpeed VT in Las Vegas: streamed live with in-person speakers and VIP attendees. If you are interested in attending In-person, please contact sandy@glennllopisgroup.com for more details.

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Live Streaming

An Engaging and Reliable Virtual Space: The LightSpeed VT System is mobile friendly and responsive for attendees so that they can access it from any desktop, tablet, or mobile device. All registrants will receive an introductory training course to GLLG's Leadership in The Age of Personalization. Register Free Now!

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Sponsors

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